Keeping our Community Safe
Community Therapists is committed to ensuring the safety of our clients, staff and visitors and the information summarized here briefly explains some of the steps we have taken to minimize the risk of COVID-19 transmission.
A COVID-19 Screen will be administered prior to any in person session. Appointments will be re-scheduled as required.
Safety in our Offices
All entrances have signage advising attendees not to enter if they are sick or present with any COVID-19 symptoms, or if they are required to isolate by public health. Signage on how to prevent the spread of infection including personal hygiene and physical distancing is posted throughout our premises.
Enhanced Cleaning Measures
We have increased cleaning procedures in our offices to help prevent the transmission of COVID-19. These procedures extend to administrative and clinical areas of our workplace (e.g., clinical equipment used in testing, door handles, counters etc.).
Personal Protective Equipment (PPE)
We continue to use PPE and other precautions to prevent communicable disease transmission.
Health Care Service Delivery
Every client has the right to request a vaccinated health care clinician at any time during their program. We continue to provide in-person, telehealth or hybrid service delivery as clinically appropriate. Our telehealth service delivery uses secure and reliable telehealth platforms which meet Canadian privacy requirements.
Support for Work from Home
We continue to support our office and clinical team members with secure and reliable work-from-home technologies to minimize the number of people attending our offices.
Clients Pay No Cancellation Fees
In order to minimize the risk of clients not reporting feeling unwell to avoid cancellation fees, we have currently eliminated cancellation fees that a client would have to pay, out of pocket.
Staying Up to Date
We continue to monitor announcements and directives from WorkSafeBC, the BC Public Health Office and the BC Centre for Disease Control to ensure the measures we take to minimize the risk of COVID-19 transmission are in alignment with best practice and the latest evidence.