PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you subscribe to our newsletter, email alert notifications or complete a form on the Site, we collect certain information from you, including your name, address, employment information, client name (if applicable), email address, and phone number. We refer to this information as “Submitted Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Submitted Information that we collect generally to fulfill any request placed through the Site (including processing your request for services, providing you with invoices, notifying you about job opportunities and sending you information you have requested including newsletters and alerts). Additionally, we use this Submitted Information to:
Communicate with you;
Communicate with your client;
Communicate with the client’s funder, lawyer, doctor or other stakeholder;
Screen our referrals and requests for information; and
Provide you with information or advertising relating to our products, services or special events we host.
We use the Device Information that we collect to help improve and optimize our Site (for example, by generating analytics about how our Site visitors browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). Device Information enables us to improve our Site so that we can give visitors the best possible experience.
We may also use Device Information to participate in other advertising and internet marketing efforts such as Retargeting. We use retargeting cookies so that we may serve advertising to you after you have left our site.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our Site visitors use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by visiting these sites and following the instructions provided:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
When you place Submitted Information through the Site, we will maintain the Submitted Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 19.
#201 3997 Henning Drive,
Burnaby, B.C. V5C 6N5
Revised: June 4, 2020