Amy joined Community Therapists in 2006 as an Accounting Assistant. Through continued professional development and mentorship, she was promoted to the position of Junior Accountant, and subsequently to the position of Controller.
In her current role, Amy is responsible for maintaining the general ledger, preparing financial statements, month end reporting, payroll and statutory filings, completing ad-hoc analyses and reports, and the development and documentation of accounting department policies and procedures. Amy received her professional accounting designation from the Certified General Accountants Association in 2012. She is a Dean's Honour List graduate, and obtained her Honours Bachelor of Commerce Degree in 2011 from Laurentian University. She also holds a Financial Management degree from BCIT, and a Foundation Studies in Accounting Diploma from CGA.
Bachelor of Computer Technology
Danial joined Community Therapists in 2013. He completed a Bachelor of Computer Technology from Simon Fraser University in 2013. Prior to joining Community Therapists, Danial worked in a variety of tech related roles including Webcast Producer and Webcast Technician for Neulion. He began as a Desktop Support technician and through mentorship, self-study and hard work, he gained the skills to serve as Community Therapists' IT Manager beginning in 2018.
Danial is responsible for implementing and maintaining a variety of information technology and telephony systems. He establishes data security policies, leads the implementation of IT projects and provides supervision and guidance for the IT Support Technician. Danial works with leadership to ensure IT systems evolve to support practice growth, data security and improved functionality for all users.
Daniella joined Community Therapists in 2023 as an Administrative Assistant. She has completed her Associate in Arts diploma from Capilano University and is currently working towards her Bachelor Degree in Sociology from UBC.
Daniella’s past roles include working as a Digital Marketing Strategies as well as working in the hospitality industry. She is a member of our report processing team and is responsible for formatting and distributing a variety of clinical reports and other documents. She also completes a variety of data entry tasks to update internal systems and payer portals.
Eva joined Community Therapists in 2020 as an HR Coordinator. She obtained her Bachelor of Arts in Psychology in 2017 from UBC, is currently working towards her HR Management Certification and is a CHRP candidate. She was promoted to the position of HR Manager in 2022.
Prior to joining CTI, Eva worked as an AP Administrator/Executive Assistant where she managed full cycle accounts payable and implemented a company-wide expense tracking system using SAP and Concur. In her role as CTI’s HR Manager, Eva completes select recruiting, onboarding, OH&S and benefits administration functions to support the practice. Eva is fluent in Mandarin.
Hyunju joined Community Therapists in 2021 as a Service Coordinator. She has her Bachelor Degree in Economics and Sociology from Songkonghoe University (South Korea) as well as her Master of Science in Hospitality Management Service from Fairleigh Dickinson University (Vancouver).
Prior to joining CTI, Hyunju worked as a Front Desk Agent at a Vancouver hotel where she managed and coordinated group and individual reservations. She also has experience in various administrative roles where she gained experience in customer service, coordinating vendors, handling cash and conducting security investigations. She is responsible for processing all WorkSafeBC referrals and providing information about our services to members of the public and our funders. Hyunju speaks Korean fluently.
Jacque joined Community Therapists’ office administration team in 2022 after receiving her Bachelor of Arts degree in Psychology from Douglas College. Prior to joining CTI, Jacque worked in a variety of industries including hospitality, retail and a non-profit organization.
Through Jacque’s work with a non-profit she gained experience assisting marginalized men reintegrate into the community by helping them access the resources they need to address their needs and stabilize their lives. As an office assistant, Jacque is responsible for reception duties, distributing mail, coordinating meetings, discharging clinical records and completing a variety of data entry tasks. Other duties include administrative support for director projects. Jacque speaks Mandarin fluently.
Diploma in Accounting
Jagbir joined Community Therapists in 2023 as an Accounting Assistant. He completed his Diploma in Accounting from Langara College and is currently working towards his Bachelor of Business Administration Degree in Accounting. Previous to his work at CTI, Jagbir gained accounting experience working as a bookkeeper. In this role he assisted with accounts receivable, created and processed client invoices, created monthly statements and calculated and verified payroll amounts
As one of CTI’s Accounting Assistants, Jagbir processes time sheets and expense reimbursement requests. He posts AR and AP entries, assists with invoice submissions, and completes collections activities. Jagbir also assists with other accounting duties and projects as assigned.
Jennifer joined Community Therapists in 2022 as a Service Coordinator after receiving her Bachelor of Arts degree in Psychology from UBC in 2022. Prior to joining CTI, Jennifer worked as a lifeguard and instructor at various pools. Additionally she previously worked as a Behavioural Interventionist. In this role she provided support to young children with Autism along with a behaviour support team.
As a Service Coordinator, Jennifer is responsible for processing rehabilitation and kinesiology referrals, providing administrative supervision for the kinesiology team, and providing information about our services to members of the public and our funders. Jennifer also provides administrative support such as discharging clinical records and coordinating meetings. Jennifer speaks Cantonese and conversational Mandarin.
Operations & HR Manager
Laura joined Community Therapists in 2012. She received her Post Baccalaureate Diploma in Human Resources from Kwantlen Polytechnic University and in 2013 achieved the designation of Charted Professional in Human Resources (CPHR).
In 2019, she was promoted to her current role and in this capacity she is responsible for all non-accounting administrative functions and personnel, facilities management, human resources, benefits administration, coordination of staff training and orientation and OH&S. Laura is also CTI's Privacy Officer and her other portfolios include legal, corporate insurance, RFPs and special projects. Working in collaboration with clinical directors and the accounting manager, Laura develops and implements systems and policies to facilitate efficient and effective service delivery and manages the interface between clinical services and operations.
Raphael joined Community Therapists in 2020 as an Administrative Assistant after receiving his Bachelor of Arts in Sociology from UBC. Prior to joining CTI, Raphael worked in a media company working with a team to help develop apps and games.
He also worked as a Finance Division Intern where he gained practical experience in journal entries, collections, invoicing, and arranging account statements. As an Administrative Assistant, Raphael is responsible for formatting and distributing clinical reports and other documents as well as client data entry.
BASc, Dip. Accounting
Robyn completed her Bachelor of Applied Science in Electrical Engineering in 2017 and subsequently completed a Diploma in Accounting in 2021. She joined Community Therapists in 2022 and is a CPA candidate currently enrolled in the CPA Core Program.
Prior to joining Community Therapists, Robyn gained experience in a “Big 5” accounting firm where she developed skills to support the audit & compliance deliverables for their public company clients. She also gained experience in expense processing, grant applications and inter-departmental fiscal allocations as well as supplier payment workflows in the post secondary education sector. As a junior accountant with Community Therapists, she completes employee payroll, invoicing, the preparation of information management reports, select collections tasks and other duties to support the department.
Ruth joined Community Therapists in 2023. In 2021, she completed her Bachelor of Science degree in Psychology from the University of Alberta. Prior to joining CTI, Ruth worked in a variety of industries including fitness, education and immigration. In her previous roles she gained experience in implementing acts and regulations, drafting correspondence, records filing and management as well as supervisory duties.
As a Service Coordinator, Ruth is responsible for processing a range of referrals and service requests from agencies and private individuals and provides information about CTI’s programs and services. Ruth is fluent in Amharic.
B.Sc. Kin., Dip. Accounting
Sanob Chan joined Community Therapists in 2013 as an Accounting Assistant and was promoted to Junior Accountant in 2017. He completed his Bachelor of Science degree in Kinesiology at SFU in 2009 and Diploma in Accounting at UBC in 2012.
Sanob has over 10 years of administrative and customer service experience. As a Junior Accountant with CTI, Sanob assists with preparing month end schedules, invoicing, payroll, special projects and credit reconciliations.
Sean joined Community Therapists in 2022 as an Accounting Assistant. He is presently completing his CPA Prep at CPA Western School of Business. Prior to joining Community Therapists, Sean gained experience in sales and customer service.
Sean primarily completes collections related tasks to support the accounting department. His duties also include updating billing system records and processing expenses as well as a range of accounting administrative tasks.
Victoria joined Community Therapists in 2022 as an Administrative Assistant and was subsequently promoted to Service Coordinator in the winter of 2022. She previously completed a Bachelor of Laws degree in Venezuela and since arriving in Canada in 2021, she has been enrolled in the Associate of Arts degree program at University Canada West.
Victoria’s past roles have included Marketing Coordinator for Universal Music Argentina, retail sales and HR administration. She is a member of our Service Coordinator team and is responsible for processing a range of referrals and service requests from agencies and provides information about CTI’s programs and services. She also completes communications duties including social media management, advertising and other marketing support functions. Victoria is fluent in Spanish.